Luks Gazino Responsible Gambling

On our platform, gambling is offered as a form of entertainment. We do not guarantee winnings. We recommend against treating gambling as income. This page lists the age limit and the self-exclusion process as a checklist.

Age Limit Checklist

• Only players who are at least 18 years old can register.
• The registration form asks you to confirm this separately.
• We reserve the right to verify your age and identity.
• Verification is completed through document upload.
• Accepted documents include ID card, passport, or driver's license.
• This check can be requested at any stage.

Self-Exclusion Steps

If you want a break from gambling, you can exclude yourself.

1. Send your exclusion request from your registered email address.
2. Confirm the request on the site.
3. Any pending payouts are completed after confirmation.
4. Your account is closed once payouts are done.

Self-Exclusion Rules Checklist

• You can submit a request once every 90 days.
• A second request within that period is not processed.
• Lifting the exclusion requires a new, separate request.
• That request can only follow at least 30 days later.
• We reserve the right to review and decline the request.
• This rule applies to both casino and sports betting.

Limit-Setting Tools: What Exists and What Doesn't

• Not available: An instant, self-service deposit limit tool.
• Not available: A session-time or bet-limit tool.
• Available: Restricting your play only through an emailed self-exclusion request.
• Note: Requests are reviewed by email, not by an instant toggle.

Support Checklist

• You can send your self-exclusion request to our support team.
• You can also ask any question about this page.
• A request submitted by email is reviewed within a short time.
• Use the email address registered to your account for the request.
• A request from a different address may not be verified.